To align with State of Ohio technology standards, the Bureau of Vital Statistics recommends that users of the IPHIS and EDRS systems meet certain minimum software and operating system standards for best performance of these systems in the Citrix Cloud environment. a number, and a special character.
-Use only the most current version of Citrix Workspace available on the Citrix app download page (https://www.citrix.com/downloads/workspace-app/)
-Use a supported operating system (Windows 10 version 21H2 or higher, macOS 11 [Big Sur] or higher, etc.)
-Use an updated web browser such as Google Chrome, Microsoft Edge, or Mozilla Firefox (do not use Internet Explorer which is no longer supported by Microsoft and receives no security updates)
Following these standards will allow you to access IPHIS-EDRS most effectively.
For help logging in, use the Forgot Password? functionality below. If your login issues persist, contact the VS Helpdesk at 614-466-2531, option 2 then 3. Helpdesk staff are available Monday through Friday from 8:00 AM to 5:00 PM, excluding state holidays.
The VS Helpdesk recommends using the Chrome or Edge web browsers in the Windows 10 operating system and the latest Citrix Workspace App to access IPHIS-EDRS. click here to download the recommended version of Citrix Receiver
If you have the Windows 7 operating system click here to download the recommended version of Citrix Receiver
This system contains State of Ohio information and is restricted to authorized users ONLY. Unauthorized access, use, misuse, or modification of this computer system or of the data contained herein or in transit to and from this system is strictly prohibited, may be in violation of state and federal law, and may be subject to administrative action, civil and criminal penalties. Use of the system is governed by U.S. law and Ohio law and policies.